All NOMAD branded products are covered by a Five-Year Limited Warranty to the original purchaser. The five-year warranty is valid from the date of purchase, and by the original receipt clarifying the purchase location and date. This Limited Warranty covers defects due to the manufacturing process, and does not cover negligence, misuse, or normal wear and tear, including foam and rubber padding. This warranty does not cover subsequent damages to other products due to the normal or negligent use of NOMAD products. Products that are defective or faulty are covered under warranty and will be replaced, or parts will be provided at the discretion of KHS America at no charge. For Warranty issues please contact the KHS America customer relations team directly.
IF YOU PURCHASED YOUR STAND OUTSIDE OF THE USA
The Nomad Warranty is valid for products purchased from authorized dealers in the USA only. For warranty information or claims from other countries, please contact the distributor in your country.
IF YOU PURCHASED YOUR STAND IN THE USA
To obtain warranty service for US purchases, please contact the KHS America customer relations team directly using the information provided below. A return authorization may be required for all warranty services to be addressed specifically by KHS America, Inc.
Please fill out our contact form, mail or fax the following:
1) Full Name
2) Street Address, City, State, Zip-code
3) Email address
4) Phone Number
5) Nomad Stand model number
6) Photocopy of Purchase Receipt (must be from an authorized US dealer)
7) A photo of the stand specifically showing the malfunctioning or damaged area
8) Please include a description of the issue
KHS America, Inc.
12020 Volunteer Blvd.
Mt. Juliet, TN 37122
Attn: Customer Service -Warranty Repair
Phone: 800-446-6010
Fax: 615-773-9975
Email: service.usa@khsmusic.com
Thank you for your interest in registering your Nomad product. Warranty terms may vary based on country of purchase. This registration form is for purchases in the U.S.A. only. Please contact KHS America if you have questions.